Buying a product

Back to menu

Frequently Asked Questions

See All FAQs

Why should I choose Flyer™?
From urban commuters to on-the-go families, Flyer™ is your everyday solution that infuses fun and function into micromobility. Learn more about why Flyer™ is right for you: • Trusted by families for over 100 years: Designed for adult riders, the Flyer™ line is an extension of the Radio Flyer brand fueled by the same quality that has inspired our work for over a century. • Award-winning service team: Our award-winning service team is committed to providing you with world-class service, right from Chicago. • Free shipping: We’ll ship your electric bike or electric scooter directly to your door for free across the continental USA. • Rider resources: From 24/7 online service resources to mobile mechanics for our eBikes, we’re here to make loving your new Flyer™ product a breeze. • For the joy of riding: Flyer™ is for all the kids at heart, brought to you by the beloved Radio Flyer brand. Our Flyer™ rides are sustainable, convenient, and yes, so much fun.
How does the free trial work?
Order your Flyer™ product with peace of mind, with 15 days to decide if the product is right for you. Find the full details on the free trial period here.
Where can I buy a Flyer™ eBike or eScooter?
Flyer™ eBikes or eScooters are available exclusively on our website. Shop comfortably from home and let us get the product to you. Shop with peace of mind with our 15 day free trial.
Are there any promotions?
Any active promotion we have will be listed on our homepage. You can follow us on Facebook, and Instagram (@RadioFlyerInc) for updates about our toys and promotions. You may sign up to receive email notifications of upcoming promotions right here!
Return Policy
You can find our Return Policy here.
Warranty Policy
You can find our Warranty Policy here.
Still need help? Contact us.

Contact Us

For fastest assistance, please complete the information below.


Phone: 1-800-621-7613 or +1-773-797-9125 Mail: 6515 W Grand Ave | Chicago, IL | 60707Located Internationally?

For fastest assistance, please select an option from the menu above.

Your email address will not be used for any mass mailings, or sold or distributed to any other company. Review our Privacy Policy for more information. Please do not include the following online: Credit card information, any message without a parent’s permission, if you’re under age 18.